No Hassle Returns

Your satisfaction is important to us, so we will work hard to ensure we take care of your needs fairly and promptly.

If your items are damaged, defective or you are unhappy with your purchase, you may return the item(s) for a refund, (excluding shipping costs in some cases) within 30 days of the original date of shipment. Some restrictions apply.

No returns will be accepted without prior approval from i-officeproducts, and ALL returns must first have a return authorization number. Please keep all original packaging, as items not in their original packaging are not returnable.

Returns must be made within 30 days of shipping.

Return Procedure

1. Email us at info@i-officeproductsoffice.com or call us at 1–877–473–4097 to obtain a return authorization number (RA #). Please provide your order number, items and quantities you´d like to return, and the reason for your refund request on your email or during your phone call.
2. Once you have your RA # and a return shipping address, carefully repackage the item in its original packaging. Write the RA # on the outside of the shipping package. Do not write on the product packaging!
3. Send the items to the return address using your preferred shipping method. We suggest using a carrier that provides proof of delivery like UPS or FedEx, as items lost or damaged in transit cannot be credited.
4. Once our warehouse has processed your return, a refund will be applied to the credit card you used for the purchase. Your refund will be issued as soon as possible, but please allow up to 3 weeks for the processing of returned merchandise. We reserve the right to include a 15% restocking charge on all product returns caused by no fault of our own.

Please Remember!

• No returns without a return authorization number.
• A return shipping address will be provided to you for all returns. Please wait to receive that address prior to shipping.
• Returns must be in original manufacturer´s packaging, and products must be in resalable condition.
• We promise to be fair –– we ask you to be fair as well. Help us keep our prices low as returns cost us all money!

We Want Happy Customers! Any Questions, Please Email or Call!!!

info@i-officeproductsoffice.com
Phone: 1-702.448.8638

Return Reasons

If you ordered an item incorrectly, or changed your mind about the product, we will refund the purchase price of the unopened, restockable item less the shipping costs. Please be aware that when returning an item ordered incorrectly on your part that received free shipping, our actual outbound shipping costs will be deducted from your return amount. You are responsible for the shipping cost of returning the item to i-officeproducts.

If we sent you a damaged/defective item, or made a mistake and shipped the incorrect item, we will arrange for the merchandise to be returned and we will pay for any freight charges incurred due to our error.

Restrictions on Returns

Due to potential fraudulent claims, limited shelf life and safety issues, we do not accept returns on the following items: hygiene and consumable products (food and beverages), electronics, pharmaceuticals and certain cleaning supplies. These products will only be accepted in the event of a manufacturer´s defect or error on our part. Opened computer software and any assembled furniture will not be accepted for return.

Manufacturer´s Warranties

All returns / replacements after 30 days must be done directly to the manufacturer of the product. Manufacturer´s warranties vary, so please consult the warranty information included with your product(s). If you need help determining details of your manufacturer´s warranty, let us know and we´re happy to be of assistance.